If you would like to manage your conference from your computer - whether or not you are taking part in the conference - even if you choose to access the conference via your phone at the same time, you can log in to your account and monitor a conference from your computer, tablet or smartphone phone.
See when callers arrive and leave - mute participants' lines - make another caller the host - disconnect an unwanted participant - initiate recording or end the entire call at the click of a mouse.
To access the Online Meeting Room simply log in to your account and click on 'Start Now'.
Then select 'View Only', 'Internet' or 'Phone' depending on your preference. This will take you to the following screen where you will be able to see the first 6 digits of all participants' phone numbers on your call in the square tiles. Your call in information is visible in the top left of your screen, if you need to quickly text or email it to any new participants. Hovering over a tile, you will be given the option to mute/unmute, disconnect or make that caller a moderator.
Note: the max number of tiles is 4 in your online meeting room. The 4 tiles that display are the 3 most active speakers and the host.
To view the full participant list of who is on your call click "chat", then "participants". You can mute and unmute participants here as well.
At the top right you will see the following list of options. If you wish to leave the Online Meeting Room, click on 'End'. If you are participating in the conference from your computer, then clicking on 'Mute' will mute your own line, but you will still be able to hear others on the call. Click on 'Video' to activate your webcam.
If you click on the 'record' button in the top menu to initiate recording of your conference. You will have the option of recording audio or your online meeting room which includes audio and video as well as screen sharing. You will see this option change so that you can stop the recording using the same button.
For more options during your conference, hover your mouse over the 'Menu' button on the far right and the following options will be displayed.
To invite a new participant while the conference is active, select Add Participants and you will be shown a window where you can select an email address from your Address Book or enter a new email contact.
Clicking on Moderator controls will take you to another window where you can change the conference mute mode or end the call.
Help will take you to our Support Center and Go to dashboard will disconnect you from the conference, taking you back to your account home page.