One-Time Access Code

For Scheduled Conferences

If you have an important call and you want to ensure it is private, just select the 'Security Settings' option when scheduling your call. This option can be found at the bottom of the first 'Schedule a conference' page and will give you the option to randomly generate a one-time access code to be used just for that particular scheduled call.

You will also have the option to add an additional layer of security by choosing your own 'Security Code' just for this meeting. Callers will be prompted to enter this after the access code has been accepted. For scheduled calls, this feature can only be used in combination with the one-time access code.

The one-time access code will be sent to all invitees, along with the regular conference dial-in number/s and meeting URL. Participants will only need to enter this code instead of your regular code after calling the usual dial-in number.

**The one-time code will be active 15 minutes before the scheduled start time.

Default for all Meetings

Via the settings section in your account, select 'Security', and choose 'Use one-time access code' and click Save. This will set ALL of your scheduled meetings to have a unique access code as your default preference.

Join a video conference using the one-time security code

  • Schedule a conference using the one-time access code security setting
  • Conference organizer:
    • Login to your account online
    • Click 'Start' and ensure that you select the scheduled meeting
    • OR Click on the relevant meeting in the 'Today's calls' section
    • OR Go to the 'Upcoming' section and click on the relevant conference

  • Participant:
    • Open the email invitation or reminder for the scheduled meeting
    • Click on the meeting link in the email
    • If a participant adds the meeting to their calendar, they can also click on the meeting link in their calendar to join.

Security Code

Default for all meetings

Via the settings section in your account, select 'Security', enter your own preferred code that participants will be prompted to enter when calling using a phone and also via a pop-up message when they join via web. This will add another layer of security for situations where discretion and privacy are required.