Calling and Chat - in BETA

Make a call
You can make calls from the phone on your computer or mobile device. Supported platforms: Windows, Mac, Google Chrome, Microsoft Edge, iOS, Android ...
Wed, 6 May, 2026 at 9:35 AM
Manage Audio During a Call
During an active call, you can control your microphone and audio output using the call controls. Mute and unmute your microphone Click or tap the micro...
Wed, 6 May, 2026 at 9:45 AM
Place a Call on Hold
You can place an active call on hold at any time during the call. Put a call on hold During an active call, click or tap the pause icon (⏸)  in the...
Wed, 6 May, 2026 at 9:46 AM
Transfer a Call
During an active call, you can transfer the caller to another person using either a blind or attended transfer. Blind transfer connects the caller to th...
Tue, 5 May, 2026 at 1:00 PM
Merge a Call / 3-way calling
You can merge two calls together to create a 3-way call. To do this, you need to have two calls active — one on hold and one in progress. Start a second...
Tue, 5 May, 2026 at 1:24 PM
Voicemail
You can listen to and manage your voicemails from the Calls section of the phone. Listen to a voicemail Click Calls in the top navigation bar. Click ...
Tue, 5 May, 2026 at 2:03 PM
React to a Message
You can add an emoji reaction to any message in a chat conversation. Add a reaction Hover over the message you want to react to. Click or tap More ac...
Wed, 6 May, 2026 at 11:49 AM
Edit a Message
You can edit a message you have already sent in a chat conversation. Edit a message Hover over the message you want to edit. Click or tap More action...
Wed, 6 May, 2026 at 11:52 AM
Forward a Message
You can share a message from one conversation into another. Forward a message Hover over the message you want to forward. Click or tap More actions (⋯) ...
Wed, 6 May, 2026 at 11:59 AM
Mention Everyone in a Conversation
You can use @here or @channel to send a notification to everyone in a channel or conversation at once. @here notifies all participants who have not muted ...
Wed, 6 May, 2026 at 12:02 PM